Introduction;

Hi and welcome to Chapter Five of kNOw Limits Newsletter.

In this Chapter you will find the following morsels of inspiration to digest;

  • Update on Mandy and Caylees learning from their forthcoming book
  • A persons poems introduced in the mailbag
  • Book reports from Mandy and a poem from Caylee
  • Information on forthcoming courses that kNOw Limits is offering
  • Information on a chosen resource that I feel may be of benefit
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Dear Mandy's mailbag.

I have something slightly different for the mailbag in this newsletter. I have not received any problems in the mailbag so have chosen to introduce 2 poems by a person I used to teach at College called Garry Bedford . Garry has given his kind permission for me to do this. Garry has received support from people both within mental health services, and other agencies external to mental health. Garry uses poetry as a way of expressing his experiences.

Tormented Mind

All I want is to be myself you see but I do not know who I am any more.

Everything that was part of me for 50 years or so has been

Knocked out of me by authority – this is true.

Men gave me my biggest nightmare, why should this be I do

Not understand, after all I am a man too.

I put up a front so as to hide my true feelings inside.

All I want is to be part of something again, to replace what

Has been taken away from me.

Everything I try has to end and this really scares me – like

College, this helps me be free for a while, it has even given

Me back my ability to smile, this gives my mind a rest even

For a short while.

Sometimes I think I need to be born again to reinvent myself,

But why should I? You see I do not know anymore.

The friends I meet I can never get near. This is another fear

Oh why can I not get things clear?

The world is so unkind all I want to say is what is on my mind.

Listen

You do not have to be seen
To be heard
To give of your time
This is no crime
To be there on the shift
To the callers this is our gift
To listen and to care
Understanding and thoughts we do share
After all that is why we are there
To give and not to take
This is for the callers sake
Confidentiality is our game
To treat everybody the same
Rethink help line.

Garry Bedford . 2004

 

 


See book review's 1 and 2 below.

Mandy and Caylees learning from their forthcoming book.

For those of you who have received our previous newsletters you may have noticed you have been waiting slightly longer for this one. The truth is it has been easier for me to put other commitments into the time I have allocated to write the Book. Its also no co-incidence the 2 book reports are about using your voice, something I have found hard to put into words and on to paper. I was talking to 2 of my colleagues about it the other day and one of them asked “Whats the message in your book?” The question led me to remind myself what the key message of the book is about and how passionate I feel about getting the book out into the world. It also reminded me of how easy it can be to get so engrossed in the detail, we can lose sight of the bigger picture. I had lost sight of the vision me and Caylee have for the book. How often do we all lose sight of our bigger picture because we get engrossed or bogged down with the detail? Do you know what your bigger picture and vision is…..for your day/week/month/year/life? Whats the message you have to share with your partner/kids/friends/colleagues/local community/bigger world? If you were to say what is REALLY true for you to the next person you speak to what would you say? What impact would this have on that relationship? On yourself? This week and coming month dig deeper and explore what is it that's not being said? What is it you can't be with? Whats the learning for you in this?

Something else that me and Caylee have explored more over the last few months is Principle Centred Questions. These are questions that focus on nurturing character and competence in ourselves and others. These sorts of questions focus on our own circle of influence rather than blaming or accusing another person.

e.g. BLAMING/ACCUSING QUESTIONS;

Why is Caylee been so annoying?

Why is it every time I try and talk to her about this she does not want to talk about it?

She's really annoying me every time she talks over me?

These sort of questions tend to focus on the OTHER person. The questions generally continues to fuel the feeling of annoyance. They tend to focus more on the whole person as opposed to specific detailed behaviour. They also look outward from the self.

e.g. PRINCIPLE CENTRED QUESTIONS;

What emotions or feelings are most present for ME?

What is that telling ME?

What do I need to do to manage these feelings in MYSELF?

What is it I am having difficulty being with?

These sort of questions tend to focus on the SELF. The questions are focusing on what the SELF can do as opposed to what they can't do. The questions are expansive and focus on growth and learning. It looks inward to the self.

Over the coming week and month become aware of the types of questions you are asking of yourself and others. If you are aware you are using BLAMING/ACCUSING questions change them to PRINCIPLE CENTRED questions. Diary your progress and learning. What impact is it having on how you are relating to others and how they are relating to you?

Let me and Caylee know how it goes.

And to end our learning on where I started……..which was the difficulty I have had in physically writing the BOOK. I have a request to all our subscribers. I would appreciate your support in helping me get this book out to the world. The following are some of the ways you may be able to help me;

•  Kind words of encouragement every now and again.

•  Challenge me/hold me accountable.

•  Any knowledge of particular publishers you think may be interested in the BOOK.

•  Any contacts you think would be worthwhile me having connections with.

5) Anything else!!


Book Report 1.

Your Voice and How to Use it. The Classic Guide to Speaking with Confidence. Cicely Berry . Virgin books Ltd. 2003 ISBN 0-86369-826-3

In this book Cicely Berry, Voice Director of the Royal Shakespeare Company tackles the reasons for anxiety in speaking outloud. It explores practical exercises for relaxation and breathing, clarity of diction and vocal flexibility. Although I already had some knowledge in breathing and relaxation techniques I was very impressed by the detail of the book. I found the chapters exploring how the use of the teeth, tongue and mouth

effect specific sounds and letters very informative and enlightening. There is a lot of emphasis at present on getting physically and nutritionally fit. What I find fascinating is the lack of education on how to strengthen and look after our voices considering for the majority of the population this is still one of the main forms of communication. This book makes you think quite seriously about doing that. The only part I was a little disappointed with was the introduction as it began to explore the influences on us as we develop our voice, including what may prevent this occurring. I would have liked even more indepth exploration of this area. However I appreciate this book was not exploring any deeper psychological issues as to why the voice may not be used to its maximum. I would recommend this book to anyone looking to use their voice more effectively particularly focusing on the physical aspect of the words and sounds we express.

Book Report 2

Fierce Conversations. Achieving Success at Work and in Life, One Conversation at a Time. Susan Scott. Judy Piatkus Publishers Ltd. 2002. ISBN 0-7499-2381-4

This book is all about how to have ‘Fierce Conversations.' Susan Scotts defines this as robust, intense, strong, powerful, passionate, eager and unbridled. She shows how to fully engage with our conversations and make them real. The book explores principles and practises that will help you engage in conversations to enrich relationships, no matter how challenging or sensitive the subject. I also like the way it explores the difference between ‘having a conversation ABOUT the relationship' and ‘the conversation IS the relationship'.

I also really like the way the book engages you in the process with powerful questions and assignments. This book is not just about reading and learning. Its also about applying it in practise. The case studies help in the process of engagement and considering how it has worked for others. It really reinforces the message that EVERY conversation does really count.

As Caylee has not done a book report this month she has done the poem you see on the first page of this document. This is her contribution. I was thinking of putting it in after the 2 book reports but if you think it looks better somewhere else then let me know.

What it becomes

There was a single mum,
And with that single mum,
There was a boyfriend,
And with that boyfriend,
Became a beating,
And with that beating,
Became bruises,
And with those bruises,
Became pain,
And with that pain,
Became a young girl's great mind,
Turned into a bad mind,
And with that bad mind became a cliff,
And with that cliff,
Became a jump,
And with that jump,
Became a suicide.
And it is so sad that it takes a suicide,
For a bad mind,
To become a great mind.

By Caylee Gutsell.
 

In our 4 newsletters we have explored respect, listening, understanding, appreciation, support and responsibility. Since our last newsletter we continued to explore responsibility and how this connects to independence.

As a general rule me and Caylee go for something to eat together on a Friday evening, normally Pizza Hut! As those of you who have been following our story will know that is where Caylee instigated the idea of writing the BOOK. Well one Friday recently she asked me if I would mind if she went swimming with her friends. I said I did not mind but Caylee then said she felt torn as she knows that is our time together. She kept pushing for me to actually make the decision for her as to what she should decide to do. I said it was Caylees decision and I would not make it for her. I supported her in considering the benefits she would gain from each. We also discussed the room for flexibility with our Friday evening arrangement now she was getting involved in other activities with new friends. It would have been easier in the short term for me to have made the decision for Caylee. However this would have not taught Caylee it can be hard to make decisions and the process by which she came to her conclusion.

To the Reader; Do you jump in to quickly at times to help people make decisions? What do you gain from doing this? What does the other person gain and lose by you doing this? What support can you give people in making decisions without actually making the decision for them?

Staying with the same story Caylee also asked if she could go over the road from swimming to the chip shop. I know there are normally a lot of young people older than Caylee that hang out there as well so I said to Caylee “If there is any trouble come straight out of the chip shop and go back over to the swimming baths.” She looked at me with an annoyed look and said “ Of course I would do that but it will be fine.” On reflection I realised that what I was saying to Caylee was for my own piece of mind rather than Caylees. If I was really honest I trusted Caylee and know that's what Caylee would do anyway. I felt it may come across like I did not trust her or respect her judgement.

Next time;

I will think about the reason I am sharing my concerns with her.

e.g. Am I voicing my concerns to express them and make myself feel better?

Am I voicing my concerns because I don't think Caylee would know what to do in a particular situation?

 

I will Ask Caylee first to tell me what to do if a particular incident occurred. I will assess her response and then decide if I need to add anything else or leave it as it is.

 

The other thing I have noticed recently is Caylee making note of things she does not like about my appearance and verbalising it to me. e.g. I don't like your hair like that! You're not wearing them trousers are you?

In the main Caylee has often wanted to wear things of mine! which I have found extremely flattering. I found that I was starting to find it really hard to not take these comments to heart and feel offended. I was re-reading one of my Adolescent Development books a little while after and realised that what was happening with Caylee was healthy. She is at an age where it is becoming important for her to see herself as separate from me and her dad. She wants to spend more time with her friends where she is starting to make sense of who she is and how she relates to them. What I know is if I give her the space to express her thoughts and feelings without judgement she will want to spend MORE rather then LESS time with us when it feels right for her.

Forthcoming Events

Date; To be confirmed. 7 - 8pm
Venue; Teleclass training.

Cost ; The cost of a phone call for 1 hour if you are signed up to cheap calls.
The way it works is nearer the date I supply you with a special telephone number. This connects you with all the other people on the call. If you need to sign up for cheaper calls onetel offer very good rates.

Title ; Exploring the Parent as Coach process and how I am applying this with my daughter. It will give you a good insight especially if you are considering the 8 week teleclass course after this.

E-mail or ring for a place. Places are free but there is a limited number.

Working Minds; Making Mental Health Your Business.

Most businesses and organizations are ill equipped to deal with Mental Health Problems. With changes in the Disability Discrimination Act and back to work Government initiatives can you afford not to be equipped? KNOw Limits can offer you a program that offers you practical advice on managing and supporting people who are experiencing mental health problems.

Dates ; To be confirmed on request.
Cost ; £50.00 for half day introduction. £90 for full day.
Venue ; Quadrant Training Centre, Redditch .

Third ‘Womens event' at Brockencote Hall, Chaddersley Corbett.

Date ; Wednesday 22 nd June 2005 or Wednesday 30 th November 2005
Time ; 9.30am coffees for 10.00 start finishing at 4.00pm .
Cost ; £79.50 including lunch, drinks and refreshments.

Is BUSYNESS your life or is life your BUSINESS?

Do you want to benefit from simple and practical tools to realize your potential?

Do you want to be inspired, have fun and network with like minded women?

YES! Then e-mail or ring to book a place. 01384 866459/ 07951 229941

Enneagram Training Part 1 and Part 2

Dates are; To be confirmed
9.30 – 4.30
Cost; £95.00 includes refreshments and lunch.
Body Balance,Stourbridge, West Midlands .

Title ; The Enneagram Part 1. The Enneagram is a powerful assessment tool for personal transformation and development. The Enneagram focuses on all human beings encompassing 1 of 9 types. The focus will be on exploring what your type is, what your strengths are and how you relate to other types. It will offer you a different perspective on the thought processes and decision making skills that the different types implement. It will also give you lots of ideas about how to develop your own potential.

Title ; The Enneagram Part 2. Know your Parenting Personality. Imagine parent-child/teen interactions in which your'e aware of how your personality affects the way you behave as a parent and how the personality of your child/teen interacts with your own. The workshop will enable you to be aware of your personality patterns and provide you with insight to help you mobilize good parenting strategies. In this way it helps you reconcile differences between your self and your child/teen. You will also have opportunity to consider which type may apply to your children/teen. This is used more loosely with young people but can still be some help in considering if there needs to be some changes made in the parenting strategies because of the child/teen type.

Sat 11th/Sund 12th June 9 – 6 both days.
Venue
: Newhampton Arts Centre, Wolverhampton .
Title ; Drama therapy experiential

This weekend is an introductory course for anyone who wants to find out how drama therapy works. This will be of particular interest to professionals working with clients in education, health and social care environments. It will also be of interest to anyone wanting to explore their own personal development in a more creative way.

Cost : £220 including use of all materials. Participants will need to provide their own lunch and refreshments.

“To Be or not To Be” - That REALLY is the question!

Transfrom your impact at work by learning how to BE your authentic brilliant self.

Free taster evening including cheese and wine. Date and venue to be confirmed.

6.00 – 9.00pm

“To Be or not To Be”- That REALLY is the question! FULL 2 DAY Course.

17/18th March 05

9.30am to 5.00pm both days.

Cost; £950 per person excluding VAT

Includes all refreshments and Buffet lunch.

Orange Studio, Cannon Street , Birmingham

Presented by Mandy Gutsell, and Tony Barton and both professionally trained Life Coaches.

Designed for ;

Team Leaders and Managers who want to have more impact at work in order to be more effective.

Content ;

This course is all about you – about who you are at work. Its about getting to know yourself better so that you can bring more of your authentic self into work and be more effective, have more impact and be happier.

To be or not to be? What does it mean?

Communication – verbal and non verbal

Enneagram personality profiling

Managing the ‘inner critic' – our gremlins

Being authentic vs. putting on a disguise

Team work and team building

Being more confident in yourself and with others

Understanding and using your strengths and weaknesses

Motivational techniques for you and your people

Real Conversations' Series.

After the success of our coaching evenings myself and 2 colleagues are launching this series for people who want Real Conversations. Whats life really about? Whats the point anyway? Whats really at the heart of the matter? Come and be inspired, be prepared to experience the unexpected and meet new friends.

Cost £20 @ Orange Studio, Birmingham

Dates ; To be confirmed

1 DAY Presentation skills course.

This course will enable you to present your self, your message and your voice in a clear and powerful way. Tools you will develop include coaching your own voice and assertiveness skills., warm up physical skills and confidence building.

DATE AND VENUE TO BE CONFIRMED.

For all of the events ring 01384 866459/ 07951 229941 or e-mail; mandy@knowlimitscoach.com

Resource of the month;

I have a few goodies to wet your appetite so hopefully you will find something of interest.

www.teacherstress.co.uk

This site is intended for those working in education and has some very interesting information.

www.coachingtoys.com

A site packed with creative and innovative ways to refresh and enliven your coaching/training practice.

www.freefromfear.org

A new website to help children and parents affected by domestic violence. The childrens section tells children what happens if they disclose incidents, and has games for children to play to help them learn more about domestic violence.

LAST NOTE;

In our last Newsletter I told my readers I would like to hear more from them. That is an ongoing request. Perhaps you have implemented some advice taken from the newsletter and would like to give me some feedback. Perhaps something you have read has inspired further ‘food for thought'. Perhaps you have a letter for the ‘Dear Mailbaf'. Perhaps you have a book report or resource of the month you think would be useful for the readers. Please e-mail me with any thoughts you may have.

Warm smiles…Mandy and Caylee. xx

Knowlimits Ltd, Stourbridge, West Midlands, DY5 3QP Telephone 01384 866459 Mobile 07951 229941

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